Privacy Policy – Funecon

Introduction

Protecting the right to privacy and, in particular, the right to the protection of personal data is one of the fundamental principles of Funecon.

The purpose of this Privacy Policy is to explain, in accordance with Regulation (EU) 2016/679 General Data Protection Regulation (GDPR), Organic Law 3/2018 of December 5 on the Protection of Personal Data and Guarantee of Digital Rights, and other applicable regulations (the “Personal Data Protection Regulations”), how MEMORARE 39, SOCIEDAD LIMITADA will process the personal data collected from its clients (as defined below).

Who is responsible for processing your personal data?

The data controller is:

MEMORARE 39, SOCIEDAD LIMITADA
Trading as: Funecon.es
CIF: B75833327
Address: Calle Nino Bravo, Edificio Turaniana, Aguadulce, 04720 Roquetas de Mar (Almería), Spain
Telephone: +34 640034791

Who is the Data Protection Officer?

The Data Protection Officer (DPO) is the person designated to ensure compliance with data protection regulations. You may contact the DPO, especially if you believe your data protection rights have not been respected, via the following postal or email address:

Email: support@funecon.es
Postal address: Calle Nino Bravo, Edificio Turaniana, Aguadulce, 04720 Roquetas de Mar (Almería), Spain

Supervisory Authority

The supervisory authority is the Agencia Española de Protección de Datos (AEPD), located at Calle Jorge Juan 6, 28001 Madrid, Spain. This is the independent public authority responsible for ensuring the privacy and protection of citizens’ personal data. If you believe your data protection rights have not been respected, you may contact them through their website: https://www.aepd.es.

What personal data do we process?

We process all personal data collected through documents, recorded telephone conversations, or your use of our website—before, during, and after the execution of a contract or service—necessary for evaluating, issuing, developing, and executing our contractual relationship.

For the purposes of this policy, “client” includes any person who requests a product, service, or information; makes a declaration; enters into a contract; is a deceased individual; or is a relative or legal heir who establishes a contractual or service relationship with Funecon.

When you request a quote, a profile/user account will be created to facilitate the requested information. You will receive this by email, along with a separate email allowing you to delete your profile/user account.

If the personal data is provided by someone other than the data subject, that person must inform the data subject in advance and, where necessary, obtain their consent.

Categories of personal data processed

The categories of personal data generally processed include identification details of the declarant and the deceased, as well as any other information necessary for the execution of the contract.

For contact forms, we will process the data necessary to respond to your request, after providing you with this Privacy Policy.

Purposes of processing personal data

1. Main purpose

To issue, develop, and execute the contract or service entered into with MEMORARE 39, S.L., either directly or through partners, and to comply with all applicable legal obligations.

2. Other purposes

To conduct statistical, quality, and technical studies, including satisfaction surveys, market analysis, and service quality evaluations.

To manage queries, suggestions, complaints, and CVs received through contact forms, email, telephone, or social media.

3. Advertising purposes

With your consent, to send you commercial communications—including by electronic means—about products or services that may be of interest to you, whether offered by us or by trusted partners.

Legal basis for processing

Processing is legally based on:

Performance of a contract or pre-contractual measures
Compliance with legal obligations
Legitimate interest, after balancing interests
Your consent (for marketing and certain other activities)

Data retention period

We will keep your personal data for as long as our contractual relationship lasts. Once ended, we will retain your data for the period required by law to address potential legal or contractual liabilities.

Data recipients

Your personal data may be shared with:

Service providers and collaborators involved in the execution of the contracted service (e.g., cemeteries, stonemasons, press, lawyers, auditors, IT providers).
Public authorities and bodies, where legally required (e.g., Tax Agency, courts, law enforcement).

Some providers may process your data outside the EU. In such cases, we will ensure appropriate safeguards are in place to protect your rights.

Your rights

You may exercise the following rights at any time:

Access – To know what personal data we hold about you.
Rectification – To correct inaccurate or incomplete data.
Erasure – To request deletion when data is no longer needed or consent is withdrawn.
Objection – To oppose processing in certain circumstances, especially for marketing purposes.
Restriction – To limit processing under specific conditions.
Portability – To receive your data in a structured, machine-readable format.

Requests should be addressed to our DPO at support@funecon.es.

If you believe your rights have not been respected, you can also lodge a complaint with the Agencia Española de Protección de Datos.

Confidentiality and security

We adopt technical, organisational, and security measures to protect your personal data against alteration, loss, unauthorised access, or processing.

Policy updates

This Privacy Policy will always reflect the current version. We reserve the right to modify it as necessary. Previous versions can be requested by contacting our DPO.